From “I” to “We”: How One Nursing Home Improved Communication

One nursing home in Alabama was facing a communications problem and it was affecting the quality of care they provided to their residents. They needed to change the focus of their communications from “I” to “We.” Doing so would show how it truly takes a team, working on every resident’s behalf, to ensure the highest [...]

2021-03-01T17:28:00+00:00March 1st, 2021|Alabama Success Story, Collaborative, Success Stories|