From “I” to “We”: How One Nursing Home Improved Communication

One nursing home in Alabama was facing a communications problem and it was affecting the quality of care they provided to their residents. They needed to change the focus of their communications from “I” to “We.” Doing so would show how it truly takes a team, working on every resident’s behalf, to ensure the highest [...]

2021-03-01T17:28:00+00:00March 1st, 2021|Alabama Success Story, Collaborative, Success Stories|

Passion of One Woman for Rural Care Creates New Community in Indiana

In August 2013, JoAnn Burke moved back to her small, rural hometown of Tipton, Indiana, in anticipation of her retirement within a few short years. She saw a need for improved care for the aging population, which she had observed visiting family there for years. When she learned that Tipton would soon have the third [...]

Care Coordination Initiative Helps Patients, Aligns with Quality Measures

Navigator Program Expands to 22 Primary Care Clinics Memorial Hospital in Gulfport, Mississippi recently completed a successful three-month care coordination pilot with three primary care clinics and is in the process of expanding the program to all 22 of their primary clinics. Physicians, along with key clinical staff met to determine metrics for measurement and [...]

Jefferson County Nursing Home Achieves National Quality Goal

Sandra Simpson is the Director of Nursing for Jefferson County Nursing Home in Fayette, Mississippi. She has been there 18 years and loves what she does. She, her staff and her residents also love that their facility has maintained a composite score of less than 6.00 for most of the last four years. Sandra Simpson, [...]

Diabetes Self-Management Education Empowers Mississippians

In the United States, 18.8 million people are diagnosed with diabetes, and an estimated seven million people remain undiagnosed, according to the 2011 National Diabetes Fact Sheet. Educating diabetics about how to manage their disease allows them to better control and understand the potential complications such as amputations, blindness and kidney failure. In 2012, the [...]

Workgroup Helps Healthcare Organization Replace or Eliminate Harmful Processes

Michelle Vincent MSN, RN, APRN- BC, Director of Quality, Twin Lakes Regional Medical Center located in Leitchfield, Kentucky, credits her team’s participation in an electronic medical record (EMR)-specific workgroup with helping their facility provide better care. “At the end of the day, it really comes down to the impact of delivering safe patient care,” she [...]

2021-03-01T13:03:52+00:00March 1st, 2021|Kentucky, Kentucky Success Story, States, Success-Kentucky|

Nashville Community Celebrates Anniversary

In May 2012, approximately 15 healthcare providers from across Nashville held their first meeting as a community devoted to reducing hospital readmissions. Three years later, they are still going strong, having just celebrated their anniversary at the University Medical Center in Lebanon, Tenn., with fifty members in attendance.The Nashville community, known as Transitioning Patients Across [...]

Free Class Brings Peace to Memphian and Helps Her Dramatically Lower Her Blood Sugar

When she was first diagnosed and started to learn about the damage diabetes could do if it is not controlled, Tennessee resident Doris McKinley was scared. “I wasn’t sure I could make it,” said Ms. McKinley. Her healthcare professionals warned her that diabetes was the most common cause of blindness, kidney failure and amputations in [...]

Tennessee Agency Awards Corley Roberts Partner of the Year

More than 200 people gathered at the Jackson, Tenn., Fairgrounds on Tuesday, Sept. 29, for Southwest Tennessee Development District’s (SWTDD) Annual Board of Directors Meeting and Awards Banquet to recognize individuals and organizations who work cooperatively with SWTDD’s Area Agency on Aging & Disabilities (AAAD) and its Economic & Community Development (ECD) divisions. “The awards [...]


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