Qsource Authors

Lisa Camel works with healthcare providers and community-based organizations to share self-management training for people with diabetes. She has over 25 years of nursing experience and previously served as project manager for the Mississippi Health First Collaborative. She has been with IQH since 1999 with public health experience in the home health arena, where she served as vice president of clinical services and quality management.

Alyssa Chase Tanner, MHA, is the Tennessee Quality Program Director for Tennessee. She offers twelve years administrative and managerial experience in primary care and specialist practices, sales and provider relations for insurance carriers, as well as quality improvement (QI) experience in numerous other clinical settings. Chase’s knowledge and insight into the day-to-day workings of medical practices facilitates provision of QI expertise and technical assistance in electronic health records (EHRs) and quality reporting. Chase is a member of the Tennessee Medical Group Management Association chapter (TMGMA), and is a past member of the Board of Directors for the Mid-South Medical Group Management Association. She is on the Board of Directors for the Wings Cancer Foundation. Chase is also serving her third year on the Board of Examiners for the Tennessee Center for Performance Excellence.

Krista’s 14-year marketing experience covers the scope of retail, service, distribution and non-profit. She currently serves as Qsource Marketing Specialist dedicated to the nursing home and care coordination tasks, focused on quality improvement initiatives aimed at improving the health and care of Medicare beneficiaries.

Julie Clark is a Licensed Physical Therapist Assistant and works for Qsource as a Quality Improvement Advisor. Her previous work experience includes being a nursing home Rehab Director and working in home health therapy with patients of various ages and diagnoses. Her passion and focus, as a team member of the Qsource, is on increasing the quality of life for nursing home residents while reducing restraint use.

Anthony Culver has more than 30 years of experience in not-for-profit communications and management – nearly half of that with Medicare’s quality improvement organization program. He is managing his diabetes, enjoys travel & films and is an occasional pulpit guest at his church.

Mitzi has a passion for healthcare quality. Since 1993, she has worked primarily in the Medicare Quality Improvement Organization (QIO) community helping healthcare professionals solve challenges and deliver measurable results. She has worked with organizations to identify opportunities for improvement through strategic planning activities and is a strong patient safety advocate, having attended the Agency for Healthcare Research and Quality’s (AHRQ’s) Patient Safety Improvement Corp. She believes that better healthcare quality and patient safety are within our grasp and is willing to go the extra mile to see these goals reached.

Teresa Fox is an Infection Preventionist and works for AQAF as Quality Improvement Advisor. She has been certified in Infection Control and Epidemiology (CIC) since 2005. Her previous work experience includes hospital and long-term care infection prevention and control and HAI Surveillance Manager for the Georgia Department of Public Health. Her current focus, as part of the Qsource, is to improve the quality of care provided across the healthcare continuum by reducing healthcare-associated infections.

Scott Gibson is the Quality Improvement Advisor for the nursing home team at Qsource, the Quality Improvement Organization for Kentucky. Previously, Mr. Gibson worked with Health Care Excel for nine years in several similar positions. Aside from his work in quality improvement, Mr. Gibson has several years experience in journalism, public relations and adult education.

Beth has been in the healthcare industry for 19 years, and currently works with AQAF, a member of Qsource, to improve nursing home care in Alabama. Her experience includes social work practice and quality/performance improvement in both the acute care and long-term care settings. Her experience encompasses quality improvement, regulatory compliance, strategic planning, business development and social services.

Archie Hamilton has 20 years of experience in behavioral and mental health counseling and a Masters degree in counseling. He is a certified Motivational Interviewing Trainer and has specialized experience in case management and substance abuse services.

Kim Headspeth, a native of Elizabethtown, Kentucky, is a Quality Improvement Advisor with Qsource in Kentucky, working to improve cardiac health and reduced health disparities. She received her Bachelor of Science degree in Health Information Management from Eastern Kentucky University and her Master’s degree in Business Administration, with a focus on Health Administration, from Troy University.

Headspeth began her career as a Regional Long-Term Care Ombudsman in Alabama, and was a certified Case Manager and a Nutritional Coordinator. After, Headspeth was a Patient Safety Manager at Maxwell Air Force Base, during which she obtained her TeamSTEPPS coordinator training and certification, AFSO 21 (Lean Six Sigma) training and Live Well Alabama (Chronic Disease Self-Management Program) training.

Beth has served as a Quality Improvement Advisor to nursing homes in Tennessee for the past 6 years, serving as project team lead for the nursing home restraint and pressure ulcer collaboratives. She is an associate member of the local chapter of the Tennessee Health Care Associate, is certified to teach TeamSTEPPS training and is a certified Eden Associate.

Rebel Ward-McKnight is the Immunizations IDIQ Manager with over 15 years of experience in the medical industry. She has experience in outpatient ambulatory and inpatient hospital settings with extensive Medicare and Medicaid project management.

Debbie Miller, BBA, is a state director for Information & Quality Healthcare (IQH) in Mississippi, an Qsource member, for the areas of cardiac health population management, diabetes education, health disparity reduction and quality reporting programs for hospitals and clinics.She has 35 years’ experience in quality improvement and healthcare data analysis and a background in health information management and data analysis. She worked in the acute-care hospital setting prior to joining IQH in 1980.

Bernice Wilson O’Roark MSN, is a former nurse, former nursing educator and executive, former hospice director, and the retired founding Executive Director of the Ohio Hospice Organization. In her ‘retirement’ she has served as Executive Director of Trailview Development, developer of the innovative ElderSpirit Community in Abingdon, Virginia. ElderSpirit was the first elder co-housing community in the USA and was designed for elders to own and control their community of mutual support and spirituality during later life.

A community leader in middle Tennessee and member of Upper Cumberland Transitions of Care Community, she serves on boards and is President of SilverSpirit, consulting with organizations and groups interested in making a significant difference in the lives of seniors.

Janet is the Community Manager for Qsource, the Kentucky Quality Improvement Network-Quality Improvement Organization (QIN-QIO) and Qsource member. Her QIO work includes 12 years of community collaboration in provider initiatives including nursing homes, pharmacy, hospitals, care transition communities and patient-centered care. Her goal is to promote individualizing care and processes to improve healthcare culture for patients, families and staff of nursing homes, hospitals and healthcare organizations. Janet has also served as a long-term care ombudsman and coordinator with the State Health Insurance Program (SHIP), presenting at community, civic and provider meetings on various health care promotion and disease prevention topics.

Corley Roberts is an exercise physiologist and a certified Health Fitness Specialist. A published author and public speaker, she is founder of MyFitScript, a resource for education and exercise programs based on chronic disease and age. Corely currently works for Qsource, an Qsource member, as a Quality Improvement Advisor specializing in readmissions reduction.

Amanda Ryan is a pharmacist with more than 10 years of experience in community and long-term care settings. She is a Certified Geriatric Pharmacist and has additional certifications in diabetes care and immunization delivery. Her specific practice experiences include engaging with patients to reduce adverse drug events, assisting with care transitions between hospital and long-term care, and providing clinical pharmacy services to long-term care facilities. As part of the Qsource, her goal as Clinical Pharmacy Specialist is to improve healthcare quality for patients by optimizing medication use.