Pursuit of the goal for the safest and highest quality healthcare requires optimization of a complex and integrated delivery system that includes people and processes. To achieve this goal, the medical profession must evolve and adapt, using both new approaches and tools. These will include such process techniques as systems analysis, process analysis and reengineering and individual skill training in improving communications.

Module 8: Change Management in The Long-Term Care Version of TeamSTEPPS provides presentations and worksheets to help guide facilities through the phases and steps necessary to successfully change internal culture. They include the following:

• Identify and discuss the Eight Steps of Change
• Describe the actions required to set the stage for organizational change
• Identify ways to empower team members to change
• Discuss what is involved in creating a new culture
• Begin planning for the change in the nursing home

Module 8 includes

• Instructor Slides
• Classroom Slides
• Sizing Up the Iceberg Exercise Sheet
• Sizing Up the Culture Exercise Sheet

Learn more about how atom Alliance works with long-term care providers to improve the care of those they serve.