According to the American Academy of Family Physicians, the primary reason for patient non-compliance is poor health literacy. Patients must understand their diagnosis and discharge instructions to effectively manage their illness and avoid readmission or an adverse event.
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Diane Moyer, MS, RN Associate Director for Health System Patient Education at the Ohio State University Wexner Medical Center, Columbus, OH
The Ohio State University Wexner Medical Center has been working hard to improve patient health literacy. The Tennessee Center for Patient Safety and atom Alliance invites you to hear from Diane Moyer, MS, RN, Associate Director for Health System Patient Education at the Ohio State University Wexner Medical Center.
Objectives:
• Describe issues and complications of health literacy for patients/families and clinicians
• Identify communication techniques to improve patient/family comprehension
• Share observations, success stories and lessons learned
