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In the Words of Krista Creel, Granddaughter

November 23rd, 2015|

Families with Alzheimer’s and Dementia Patients Share Their Stories

My grandma lives in a nursing home in upstate New York. I live in Tennessee, so I don’t get to see her often. I was fortunate to be able to take my kids to visit her this summer.

In the Words of Mitzi Daffron, Daughter and Granddaughter

November 16th, 2015|

Families with Alzheimer’s and Dementia Patients Share Their Stories

A summer day in 1980 started off like any other day when my grandmother was visiting. Mom and Dad went to work and Grandma took me to the dentist office—not unfamiliar territory.

In the Words of Donna Lee, Daughter

November 9th, 2015|

Families with Alzheimer’s and Dementia Patients Share Their Stories

I have a journal with ‘tidbits’ of things I remember to write down. Recently, someone from Choices, the Commission on Aging, was at my house for an evaluation. She asked Mom her name and after some time I repeated the question.

In the Words of Anthony Culver, Grandson

November 3rd, 2015|

Families with Alzheimer’s and Dementia Patients Share Their Stories

My grandfather was really good at covering up my grandmother’s disease. But after he passed away, we noticed little things like how she had moved the cake plate to an odd place to cover a large hole she had burned into the counter tops.

A Personal Reflection for Healthcare Quality Week

October 20th, 2015|

I believe that healthcare quality and Healthcare Quality Week (Oct 18-24) likely mean very different things to people depending on their age, experiences and expectations. Some might say that healthcare quality is ensuring a safe, affordable accessible system of care. Others might suggest that healthcare quality simply means that your doctor and staff are

Learning to Communicate Better with Patients

October 20th, 2015|

Providers often dread the “doorknob moment” when patients voice a major concern at the end of a visit. In a series of videos from the American Academy on Communication in Healthcare

Changing the Balance of Power in Patient Care

October 16th, 2015|

I’ve recently been reading Edgar Schein’s book Humble Inquiry: The Gentle Art of Asking Instead of Telling. In it, Schein talks about how asking questions empowers the other person in the conversation and temporarily makes the asker vulnerable.

Primary Care Makes Strides in Improving Quality and Costs

October 9th, 2015|

The Centers for Medicare & Medicaid Services (CMS) announced promising results of the first shared savings performance year for the Comprehensive Primary Care (CPC) initiative. This model is part of our broader effort at CMS to promote better care, smarter spending, and healthier people.

In 2014, CPC practices showed positive quality results, with hospital readmissions

Top 10 Takeaways from the 2015 Healthy Aging Summit

September 22nd, 2015|

The 2015 Healthy Aging Summit, which took place July 27-28, 2015 in Washington, D.C., explored the many ways researchers, providers and stakeholder organizations are encouraging healthy lifestyles and improving the delivery of preventive services

Remember and Serve – National Day of Service is September 11

September 8th, 2015|

September 11th is the National Day of Service and Remembrance. Americans will unite in community service to commemorate the remarkable public service done after the 9/11 attacks. Qsource encourages you to serve your favorite charity on this day.